Reference

Ketentuan Hukum yang Berlaku di miliarbet link

This page sets out the legal terms that apply when you access our lobby, use your account wallet, or process deposits and withdrawals via DANA, OVO, or GoPay. Access to our platform depends on local law and is available only where local regulations permit.

Kebijakan Akun & DataSyarat Penggunaan DANA, OVO, GoPayHak Pengguna IndonesiaKontak & Permintaan ResmiBerlaku sesuai hukum setempat
miliarbet link Ketentuan Hukum yang Berlaku di miliarbet link
JALUR KONTAK RESMI

Cara Menghubungi Tim Legal Kami

For legal inquiries, account disputes, or data requests, reach our support team through the channels below. We handle account-related legal queries separately from general customer support so your request goes to the right team without delay. Response times vary by channel and inquiry type.

Team online

Live Chat

Available around the clock through your account dashboard. Select 'Legal & Account' from the topic menu so your query routes to the correct team.

Email Resmi

Send formal data requests, account closure notices, or written legal queries to our official support email. Include your registered phone number for faster matching.

Formulir Akun

Log in, navigate to Account Settings, and use the Contact Form under Legal. Your submission is automatically tagged with your account ID for tracking.

DATA & KEAMANAN AKUN

Bagaimana Kami Mengelola Data dan Akun Anda

Your account security is maintained through session-based authentication and OTP verification every time you log in from a new device. We do not store raw wallet credentials — only the masked identifiers returned by DANA, OVO, and GoPay after a transaction is confirmed. Data retention follows our internal policy: active account data is kept while your account remains open; if you request closure, transaction records are retained only as long as required for financial compliance in your jurisdiction.

Keamanan Sesi & OTP

Every new device login triggers an OTP sent to your registered number. Sessions expire after inactivity, and you can force-end all sessions from your account security settings.

Cookies & Pelacakan

We use session cookies to keep you logged in and functional cookies to remember your wallet preference between visits. No tracking cookies are shared with ad networks.

Retensi Data

Active account data stays on file while your account is open. After a verified closure request, personal data is deleted except where financial regulations in your region require a retention period.

Permintaan Perubahan Data

To update registered details — phone number, email, or linked wallet — submit a request via Account Settings or live chat. Wallet changes require re-verification of the new account.

Pertanyaan Seputar Hak dan Kebijakan Akun

These answers cover the legal questions we receive most often around account rights, data handling, wallet use, and how to make a formal request. If your question is not covered here, reach us through live chat and select the Legal topic.

We collect your email address, phone number, and the wallet identifier you link — DANA, OVO, or GoPay. This data is used to verify your identity and process your transactions.

Yes. Submit a deletion request via Account Settings or through our support email. We will process it within a reasonable period, subject to any financial record retention required by local regulations.

Access depends on local law and is available only where regulations in your region permit. Players in areas like Yogyakarta and Batam should verify local eligibility before registering.

Contact us through live chat with your wallet transaction reference number. Our team will match it against our system log and respond with the status and next steps within the same session where possible.

When your account is closed, we remove the association between your account profile and your DANA, OVO, or GoPay identifier. No further transactions can be initiated from that account.

We will communicate material changes through your registered email or an in-account notification. Continuing to use your account after a change takes effect means you accept the updated terms.